FAQ

FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location.

Can I track my order?

Yes. Once your order ships, you'll receive a tracking number via email.

Can I cancel my order?

Orders may be cancelled before they are shipped. Once shipped, cancellation is no longer possible.

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal (if enabled), Shop Pay, Apple Pay, Google Pay, and other payment methods available at checkout.

What if I receive a damaged item?

Please contact us within 48 hours of receiving your package and include photos of the damaged item.

Do you ship internationally?

International shipping availability depends on your location and the shipping options shown during checkout.

How do I return a product?

Contact our customer support team with your order number to begin the return process.

When will I receive my refund?

Approved refunds are typically processed within 5–10 business days after we receive and inspect the returned item.

How can I contact customer support?

Email us anytime at support@sableverity.com.